Accessibility Statement for this website
This accessibility statement applies to (https://www.westhillparishcouncil.gov.uk/)
This website is run by West Hill Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- Navigate most of the website using speech recognition software
- Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- Find clear, consistent headings and links throughout
- Make use of a logical focus order and visible focus styles when navigating by keyboard
We’ve also made the text on the website as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible: most older PDF documents are not fully accessible to screen reader software
- there’s a limit to how far you can magnify pages
- Some older content may contain links or images without clear labels or alternative text
What to do if you need information in a different format
If you need any information from this website in a different format like Accessible PDF, large print, Easy read, Audio recording or Braille.
Please contact us:
Email: clerk@westhillparishcouncil.gov.uk
Telephone 07450 388198
We’ll consider your request and aim to respond within 10 working days.
Reporting accessibility problems with this website
We’re always working to improve the accessibility of this website. If you find any problems that aren’t listed on this page, or if you think we’re not meeting accessibility requirements, please contact:
Email: clerk@westhillparishcouncil.gov.uk
Telephone 07450388198
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not satisfied with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
If you contact us before your visit, we can arrange for a British Sign Language (BSL) interpreter or other support if required.
We do not have a public office to visit but can arrange for the Clerk or a Councillor to visit you if you have difficulties accessing the monthly council meetings.
Email: clerk@westhillparishcouncil.gov.uk
Telephone 07450388198
Technical information about this website’s accessibility
West Hill Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the following known issues:
Non-compliance with the accessibility regulations
- Some links use non-descriptive text such as “click here” – (WCAG 2.4.4: Link Purpose (In Context))
- Some images do not have appropriate alternative text – (WCAG 1.1.1: Non-text Content)
Non accessible content
- Some pages may contain attachments which are not currently compliant, such as:
- Older PDF files such as Meeting Minutes and Agendas published
- Documents provided by 3rd parties.
- Councillors’ Declarations of Interests
- AGAR – Annual Governance Accountability documents (currently exempt from accessibility compliance)
We will do all we can to identify content that is non-compliant and where possible provide an alternative format upon request.
When we publish new content we will make sure our use of images meets accessibility standards and our website is regularly reviewed to ensure all the pages are compliant. If you find a page that you are having difficulty accessing its content, please contact us at the above details and we will assist you in gaining access to the content where possible.
Disproportionate burden
Some older documents are not accessible, such as scanned PDFs or files submitted by third parties. Due to limited resources, we believe fixing all of these documents would be a disproportionate burden under the regulations. However, we are committed to ensuring all new documents are accessible.
What we’re doing to improve accessibility
We are currently reviewing and updating older documents and pages to improve accessibility where possible. Any new content added to the site will meet WCAG 2.2 AA standards.
How we tested this website
This website was last tested in October 2025. Tests were carried out by the Parish Council and our website provider, Cosmic Ltd. The Parish Council tested the site using a combination of manual checks and automated tools such as WAVE.
We tested a representative sample of pages including the homepage, contact page, news articles, and meetings/minutes sections.
Statement preparation
This statement was prepared on 4th November 2025 and was last reviewed on 4th November 2025